Returns/Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, please read through the following:
Returns
We will offer you a refund or exchange within 30 days of your original purchase.
To be eligible for a return, your item must be unused and in the same condition in which you received it.
Additional non-returnable items:
Gift cards
Any item not in its original condition or is damaged for reasons not due to our error
Any item that is returned more than 30 days after your original purchase
Any item not in its original condition or is damaged for reasons not due to our error
Any item that is returned more than 30 days after your original purchase
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be issued in the original method of payment.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We will replace or repair items if they are defective or damaged. If you need to exchange an item due to defect or damage, email us at customerservices@peaketies.com and send your item to:
We will replace or repair items if they are defective or damaged. If you need to exchange an item due to defect or damage, email us at customerservices@peaketies.com and send your item to:
PO Box 32282 Louisville Kentucky US 40232.
Shipping
To return your product, you should mail your product to:
PO Box 32282 Louisville Kentucky US 40232
You will be responsible for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.